VoIP analysis system

Agilent has introduced its enhanced NgN analysis system (NgNAS).

The release retains all VoIP management capabilities but has been re-engineered to handle huge increases in the volume of complex VoIP traffic, including traffic crossing IP multimedia subsystem infrastructures.

Real-time voice quality monitoring with industry-unique capabilities has been added.

It accelerates troubleshooting at all levels of network operation, maintains subscriber satisfaction and cuts costs.

The system keeps detailed records for every call as well as statistics based on key performance indicators. It does this network wide, all the time and regardless of scale, and provides a fast problem diagnosis and resolution.

It also includes voice quality monitoring. The system can test quality at intervals during a call in addition to measuring the average quality of an entire call. The intra-call measurements detect intermittent problems that might be missed. It also enables users to correlate call quality measurements with signalling data, which allows operations teams to locate the root cause of a call’s poor quality more quickly.