Mouser opens customer service centre in Melbourne

Wednesday, 24 January, 2024

Mouser opens customer service centre in Melbourne

Mouser Electronics, Inc. has opened a new customer service centre in Melbourne to support its customers across Australia and New Zealand. Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business, said Melbourne has a thriving tech community and manufacturing base with a large amount of activity, especially in the original equipment manufacturers (OEMs) and electronics manufacturing service (EMS) sectors. “This office gives us a strong local presence to serve customers with best-in-class service and support,” Burr-Lonnon said.

Australia is home to a growing number of tech companies and startups, and is considered a leader in silicon-based quantum computing. Mouser’s new customer service centre in Melbourne will have a team of members onsite to assist with orders and respond to customer calls, all in local language, time zone and currency.

This will be Mouser’s 12th office in the APAC region. Mouser’s other APAC locations include Hong Kong, Shanghai, Bangalore and Pune in India, Republic of Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam. The Melbourne office will be Mouser’s 28th service centre location worldwide.

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