ACCC questions Dell

Wednesday, 12 December, 2001

The Australian Competition and Consumer Commission is taking Dell to the Federal Court on 7 February 2002, alleging that Dell failed to include the price of delivery in its recent advertising.

The Commission claims Dell failed to indicate the delivery charges for its PCs were compulsory, thus failing to accurately state the price of its products.

The ACCC is seeking assurances that Dell will not advertise in the same way in the future, and that Dell publish corrections in publications where the advertisements appeared, provide refunds of delivery charges for consumers that were misled, and the covering of costs.

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