RECOM warns against counterfeits

RECOM is warning customers against counterfeit electronic components.

The market is currently flooded with cheap copies of products from Asia, says RECOM. Among them, the company is seeing an increasing number of instances of counterfeit of the RECOM brand. Frequently, the original images are shown on the internet, but in reality both part number designation and logo are fakes.

Recently, fake RECOM RxxPxx series converters showed up in a customer’s application, where they were used to supply sensors in electromechanical actuators. While the customer’s prototypes were tested with original modules (which helped the final product obtain ATEX certification because of the excellent insulation of the converters), for serial production, a cheaper source for the converter was used. When series production began, the customer quickly saw that the DC/DC converters systematically failed. On closer examination of the failed converters in the RECOM central laboratory, the true value of the cheap purchase was revealed. Instead of high-quality transformers with well-insulated primary and secondary winding, in the copy, only a standard transformer with completely inadequate insulation was installed. Unfortunately, this is not a stand-alone case since similar examples of copies of RV/R, REC6/R, etc were also found.

Of course, RECOM cannot extend any warranty in such cases, since it was obvious fraud in the bargain purchases. Customers can protect themselves from such unpleasant surprises by obtaining their converters exclusively through authorised distributors. Customers who doubt the authenticity of their already purchased RECOM converters can contact the company directly at info@recom-electronic.com to have their converters tested free. The company is working hard to track down the illegal providers and take legal action against pirates.